Last updated: Tuesday, August 25, 2020
Customer: a Customer of Naclem with a registered account. Someone offering time-sensitive Services and using our platform.
Client: a customer of our Customers, someone using Naclem services by scheduling a Service with one of our Customers.
Service: any kind of service/event/appointment that our Customers can propose to their Clients.
Naclem is allowing its Customers to propose time-sensitive Services to their own Clients. To do so, we are using a calendar resource (such as the one included in a Gmail account) and we are proposing to our Customers to parameter a simple web interface through which their Clients can schedule a Service with them.
You need only 3 steps to create an account:
Important note: You can revoke the calendar access you granted us anytime! We provide a link to do it.
There are some other information you can provide, but this is completely optional:
We do not store any other information. This data is only being used for the service. It is therefore public (except obviously your calendar credentials and the booking hours per se) but it will not be willingly shared by us to anyone else.
Once you type in the Naclem URL of the person/business (https://naclem.com/<username>) you would like to get in touch with for scheduling a Service, you just need to perform the following:
When this is done, the Client will receive an email in the form of a calendar invitation (coming from our Customer) with a recap of the data that was provided. If the Client is using a Gmail address, there won't be any email, just an already accepted Service/event in their calendar.
Part of this invitation, there will be 2 URLs to cancel or reschedule the Service/event if necessary.
Naclem does not store any information at all regarding the scheduling process.
When we are offering some time slots for any Client to pick, we only analyze on the fly our Customer’s calendar to find out whenever there is some free time. We do not store any information pertaining to their existing Services/events.
Likewise, when we are processing Client’s data to create a Service/event on our Customer’s behalf, we do not store any information at all.
For example, when a Service/event is created, we generate a unique and random identifier but we do not store that information. It is known only by the Customer and its Client in case they want to cancel or reschedule.
For all our Customers and all their Clients, your calendar data is completely private and we have no trace of it at all in any of our systems.
There are some necessary cookies (4 maximum) that we use to operate the website (purely technical ones). They are restricted to a simple session id (necessary), a remember token (if you check that option when signing in), your language preference (if you decide to select another language) and your consent to our cookie banner. Nothing else.
We do not install any tracking cookie or any other analytical cookie. We do not track or profile you.
Even if you do not provide information to us (by creating an account), we automatically collect certain information about your use and interaction with our web site. When you visit or use Naclem, we automatically log your IP (Internet Protocol) address, type of operating system you used, type of device you used, date and time you visited the website, the URL you requested and the URL you were coming from. We may only use these logs to troubleshoot technical problems, should the need arise. At this stage, we do not use your logs for any statistical purposes or any other business purposes.
It is very simple: None, Nothing, Rien, Nada, ...
Guess there is no need to translate further ;)
We do not share any information. Two main reasons: